Terms, Conditions and Payments

Payments

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Payments are via bank transfer into a UK HSBC account. For those wanting to pay via credit card we can offer PayPal direct payments. All payments are in Great British Pounds GBP.  

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Your Purchase

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All our products are expertly examined by our team of two experienced individuals, one of which have been dealing with vintage guitars since the early 1970's.  We assure you that all of our products are exactly as described.  We therefore offer you a 24 hour approval period on all domestic sales with 100% of your money back minus shipping costs.  The buyer is responsible for all return shipping costs and incurred charges.

Amplifiers are sold strictly as-is and cannot be returned or refunded.  We recommend servicing all amplifiers upon arrival. 

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We do not accept deposits to secure items. 

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All international sales come with a 24 hour approval period.  In the unlikely event of a return, we will refund the Great British Pounds amount paid for the item and are not responsible for any exchange rate loss.  The buyer is responsible for all return shipping costs and incurred charges.

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Refunds will only be issued when the item is returned in exactly the same condition in which it was sent.  We require a 48 hour inspection period for all returning items.  We decide if the item has arrived in exactly the same condition in which it was sent, not the buyer. 

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Contact must be made within 24 hours of the delivery time, stating you want to return the item, we do not require a reason.  If no return request is made within the initial 24 hours the purchase is complete and cannot be returned or refunded. 

In the event that any of the above is not satisfied the buyer will not be refunded.  

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Shipping 

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We ship worldwide using UPS.  We are not responsible for any damage or loss due to transit.  That said, we have never had a single problem shipping guitars worldwide in over 15 years.  However, we do recommend that you ship fully insured.  High valued items sold to UK buyers will most likely be hand delivered by us.

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Trade/part-exchange/sales

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Items must be sent to us for a full inspection.  We require 48 hours to assess all possible trade/part exchange/sale items.  Possible payments will be made after full inspection.  In the event of us not accepting a trade/part exchange/sale item, return shipping is paid by the owner. 

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Visit Us 

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To view and try out any of our guitars feel free to contact us to book an appointment.

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